? How do I schedule a Party Jump party?
It's easy! Just give us a call at 642-3005 or 642-2292 and we'd be happy to reserve your special day and time!
? Is a deposit required?
A $50 non-refundable deposit is required to reserve your party. The balance is due and payable on the day of your party.
? How many guests can I invite?
You may invite up to 15 kids plus the birthday child. All adults (18 and over) play for free and are not included in the guest count.
? Is there an additional charge for siblings, parents, and/or caregivers?
There is no additional charge for parents or care-givers. If the total guest count exceeds 15, there is a $10 per guest charge for those aged two through ten.
? What time should my guests and I arrive at the party?
We ask that you and your guests arrive 10 minutes prior to your scheduled party to allow time for check in.
? Do I need to stay at the party?
The party host is required to stay at the party. Other adults are also welcome to stay and enjoy the fun!
? Is each guest, including adults, required to have a completed/signed waiver?
For insurance purposes, all guests must have a waiver completed and signed by a parent/guardian. For you convenience, family members aged 10 years or younger may be included on the same waiver. Additional waivers are available at Party Jump, Schemes & Themes, LLC or online.
? Are socks required?
For guest safety and enjoyment, socks are required to play on the inflatables.
? Will Party Jump provide supervision in the play area?
Our fun and friendly staff will provide supervision in the inflatable area so you can relax and enjoy the party!
? Can a guest play while wearing a cast?
In the interest of safety, any guest wearing a cast or other motion limiting medical device (splint, sling, or brace) will not be permitted to participate on the inflatables. While we welcome them to attend the party and will not charge for their attendance they will be prohibited from playing on the inflatables.
? Can I spend more than the designated play time in the inflatable area?
We're sorry, but we cannot extend your play time in the inflatable area.
? Will there be a Party Jump staff member available to assist me in the party room?
Yes - a staff member will be available to assist you in the party room.
? Can I use my own decorations and/or paper products in the party room?
You're welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, or confetti.
? Do you provide party room set up and clean up?
Absolutely! We will set up the party room just the way you want it and clean up afterwards.
? Are gratuities (tips) appropriate?
Gratuities for our staff are always welcome.
? Can I bring food to my party?
You may bring cake, cupcakes, prepackaged dry snacks, candy, vegetable trays, and fruit trays to your party.
? Can I bring in my own drinks?
For your convenience, a variety of beverages are available for purchase for your guests. If you are not purchasing our beverages, you're welcome to provide beverages for your guests. For your safety and enjoyment, food and/or beverages are not permitted in the inflatable area. We also ask that you do not bring in coolers with ice and NO 2 liter drinks!.
? When should I order pizza, beverages, gooddie bags, balloons, & other options?
We'll call you prior to your party to confirm your guest count. At that time, you'll have an opportunity to order pizza, beverages, goodie bags, balloons, and other party options if you haven't already. Because grown-ups love pizza too, we have whole pizzas available just for them.
? How many slices are in a pizza?
There are 16 slices in an x-large pizza.
? What is the price of additional adult pizza?
One topping Large $14 Two topping Large $14 Three topping Large $14 Specialty Large $14
? Can I bring my own goodie bags and/or balloons?
If you are not purchasing our popular Party Jump goodie bags, you are welcome to bring your own. We're sorry, but no outside balloons are permitted. We'd be happy to provide balloons for your party.
? Are there any additional itmes I need to bring to the party?
If you will be bringing a cake, please bring a serving knifte, candles, and a lighter (no matches please). For your convenience, we also have candles, socks, pinatas & other items available for purchase.
? What if I need to reschedule my party?
To avoid additional charges, we require at least 10 days advance notice if you need to cancel or reschedule your party (your party must be rescheduled within 3 months of the original party date). The deposit is non-refundable (sorry-no exceptions). Deposit can be used as a credit for the rebooked party subject to availability.
